Service

Why should I service my car?

Your vehicle is a complex piece of machinery and to maximise its efficiency and performance, it requires regular servicing.

This is a factor often overlooked and unappreciated, but the reality is: failure to service your vehicle will decrease its lifespan and value and increase the likelihood of breakdowns. In these instances, the cost of repair is often much greater than the cost of regular servicing. We are here to ensure that you only spend money when your vehicle really needs it.

We believe that owners should understand just how important this element of vehicle maintenance is and why servicing should always be carried out by multi-skilled, qualified Motor Engineers.

How often should you have your vehicle services?

This really depends on a variety of factors, such as the make, model and usage of the car; but as an absolute minimum, your vehicle should always be serviced at least every 12,000 miles or every 12 months between MOTs – whichever comes first.

Some cars feature a self-diagnostic system, which will advise when a car service is due. Drivers are advised not to ignore these warning signs, even if they occur before 12 months or 12,000 miles has been reached. If you drive an older vehicle, or tend to rack up a high annual mileage, you may require more regular servicing.

Caring for your car saves money

Having your car serviced every year and maintaining it between services is money well spent. Problems are likely to be caught early on when they’re cheaper to fix, and your car will have a better resale value and longer life.

A well-maintained car is also more efficient, which means you save money on fuel as well. Should you need to claim on a warranty, you’ll normally have to show your car has a complete service record.

Bronze Service

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This is the bronze level

  • General Checks
  • Operation of external lights including reflectors
  • Operation of instrument warning lamps
  • Door/bonnet/lock operation lubricate where appropriate
  • Advise on pollen filter condition
  • Internal & Vision Checks
  • Rear view & wing mirror condition
  • Number plate condition
  • Engine Checks
  • Radiator, coolant hoses/condition/leaks including header tank
  • Radiator cap
  • Wheels & Tyres
  • Remove wheels, check flanges, mountings wheels for damage/rust
  • Report on condition, damage
  • Brakes
  • Check brake fluid level/advise on interval change/ check boiling point
  • Visual of brake pads/discs for wear
  • Re-fit road wheels to manufacturers torque specification
  • Steering & Suspension
  • Condition of road springs, not evidence of cracks/corrosion
  • Wheel bearings for noise & play
  • Drive System
  • Drive shaft gaiters for security & report leaks
  • Condition of clutch cable where fitted & viable
  • Fuel & Exhaust
  • Visually exhaust smoke (diesel engine only)
  • Final Checks
  • Road test
  • Stamp service book

Silver Service

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This is the silver level

  • General Checks
  • Operation of external lights including reflectors
  • Horn
  • Carry out battery test
  • Battery condition & connections, top up if required
  • Top up windscreen washer reservoir with additive
  • Door/bonnet/lock operation lubricate where appropriate
  • Fuel cap seal condition and function
  • Internal & Vision Checks
  • Door''s/bonnet & boot lock operation
  • Operation & condition of windscreen wipers & washers
  • Windscreen for cracks & chips
  • Rear view & wing mirror condition
  • Seat belts for rips, frays and mechanism function
  • Engine Checks
  • Replace engine oil & filter, sump plug washer
  • Check for any oil or coolant leaks
  • Advise on coolant level & antifreeze strength top up if required
  • Radiator, coolant hoses/condition/leaks including header tank
  • Condition & tension of auxiliary drive belts (not timing belt)
  • Check & clean HT leads & components (if fitted)
  • Timing belt replacement intervals & advise
  • Carry out engine management system scan
  • Wheels & Tyres
  • Remove wheels, check flanges, mountings wheels for damage/rust
  • Record tyre depths
  • Tyre check pressures
  • Replace locking wheel nut
  • Brakes
  • Brake servo operation
  • Check brake fluid level/advise on interval change/ check boiling point
  • Visual all visible brake pipes & hoses
  • Visual brake callipers for leaks & security
  • Visual brake discs, brake shoes/cylinders
  • Security operation of hand brake, brake linkages & travel, adjust if required
  • Re-fit road wheels to manufacturers torque specification
  • Steering & Suspension
  • Power steering fluid reservoir for leaks & top up
  • Steering/suspension components
  • Steering rack gaiters condition
  • Shock absorber condition & mounting
  • Wheel bearings for noise & play
  • Drive System
  • Clutch operation & adjust (if applicable)
  • Clutch fluid level (if applicable)
  • Gearbox fluid level
  • Gear box/Transmission oil leaks
  • Condition of clutch cable where fitted & viable
  • Fuel & Exhaust
  • Visually & advise on condition of exhaust
  • Visual fuel system & tank if visible
  • Carry out emissions test
  • Final Checks
  • Reset vehicle service light where applicable
  • Road test
  • Stamp printout of RAC Service Schedule
  • Additional Major Service Items
  • Replace air filter
  • Petrol engines, replace spark plugs
  • Diesel engines, replace filter
  • Alternator output (please record voltage & amps, loads switched on)
  • Air conditioning system operation
  • Replace pollen filter if fitted
  • Check operation of electrical coolant fan (if applicable)
  • Test effectiveness of starter motor
  • Check for any manufacturers specific service instructions
  • Grease steering prop shaft & suspension (if applicable)
  • Ensure final checks are carried out

Gold Service

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This is the gold level

  • General Checks
  • Operation of external lights including reflectors
  • Carry out battery test
  • Battery condition & connections, top up if required
  • Top up windscreen washer reservoir with additive
  • Door/bonnet/lock operation lubricate where appropriate
  • Internal & Vision Checks
  • Door''s/bonnet & boot lock operation
  • Operation & condition of windscreen wipers & washers
  • Windscreen for cracks & chips
  • Rear view & wing mirror condition
  • Engine Checks
  • Replace engine oil & filter, sump plug washer
  • Check for any oil or coolant leaks
  • Advise on coolant level & antifreeze strength top up if required
  • Radiator, coolant hoses/condition/leaks including header tank
  • Check & clean HT leads & components (if fitted)
  • Timing belt replacement intervals & advise
  • Carry out engine management system scan
  • Wheels & Tyres
  • Remove wheels, check flanges, mountings wheels for damage/rust
  • Tyre check pressures
  • Replace locking wheel nut
  • Brakes
  • Brake servo operation
  • Check brake fluid level/advise on interval change/ check boiling point
  • Visual brake callipers for leaks & security
  • Visual brake discs, brake shoes/cylinders
  • Security operation of hand brake, brake linkages & travel, adjust if required
  • Re-fit road wheels to manufacturers torque specification
  • Steering & Suspension
  • Steering/suspension components
  • Steering rack gaiters condition
  • Shock absorber condition & mounting
  • Wheel bearings for noise & play
  • Drive System
  • Clutch fluid level (if applicable)
  • Gearbox fluid level
  • Gear box/Transmission oil leaks
  • Condition of clutch cable where fitted & viable
  • Fuel & Exhaust
  • Visual fuel system & tank if visible
  • Carry out emissions test
  • Final Checks
  • Reset vehicle service light where applicable
  • Road test
  • Additional Major Service Items
  • Replace air filter
  • Petrol engines, replace spark plugs
  • Diesel engines, replace filter
  • Alternator output (please record voltage & amps, loads switched on)
  • Air conditioning system operation
  • Replace pollen filter if fitted
  • Check operation of electrical coolant fan (if applicable)
  • Test effectiveness of starter motor
  • Check for any manufacturers specific service instructions
  • Grease steering prop shaft & suspension (if applicable)
  • Ensure final checks are carried out